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Course module: 2IMI30
2IMI30
Business process simulation
Course info
Course module2IMI30
Credits (ECTS)5
Category-
Course typeGraduate School
Language of instructionEnglish
Offered byEindhoven University of Technology; Mathematics and Computer Science; Computer Science;
Is part of
Business Information Systems
Computer Science and Engineering
Data Science in Engineering (CSE)
Contact persondr.ir. B.F. van Dongen
Telephone-
E-mailb.f.v.dongen@tue.nl
Lecturer(s)
Responsible lecturer
dr.ir. B.F. van Dongen
Feedback and reachability
Other course modules lecturer
Contactperson for the course
dr.ir. B.F. van Dongen
Other course modules lecturer
Academic year2016
Period
3  (06/02/2017 to 23/04/2017)
Starting block
3
TimeslotC2: C2 - Tu 3-4, Fr 7-8
Course mode
Fulltime
Remarks-
Registration openfrom 15/06/2016 up to and including 15/01/2017
Application procedureYou apply via OSIRIS Student
Explanation-
Registration using OSIRISYes
Registration open for students from other department(s)Yes
Pre-registrationNo
Waiting listNo
Number of insufficient tests-
Number of groups of preference1
Learning objectives
The focus of the business process simulation course is on the construction of simulation models, the execution of these models and the interpretation of the simulation results. After the course, students:

  • have a thourough understanding of the workings of a discrete event simulation,
  • understand (pseudo) random number generation,
  • understand distribution fitting and are capable of analyzing input data for use in simulation experiments,
  • are capable of performing ┬┐sanity checks┬┐ on their models,
  • can translate a description of an operational process to a simulation model with the purpose of solving a given problem,
  • can interpret simulation results, compare simulations of the same system with different parameters and recommend a solution to a given problem,

Content
Organizations are constantly trying to improve the way their businesses perform. To this end, managers have to take decisions on changes to the operational processes. However, these changes are never without consequences and often high costs are involved. Therefore, it is of the utmost importance that these decisions are supported by a thorough analysis of all possible consequences on the organization.



To gain insights into the consequences of decisions on an operational process, one often resorts to simulation studies. In these studies, simulation models are made of the operational process under consideration, taking into account the necessary elements, such as costs, resources and activities. These simulation models are then executed with different parameters, to gain insights into the consequences of different decisions on the basis of which a final decision is made.



It is clear that the construction of simulation models of an operational process is a far from trivial task. Deciding which elements of the operational process to take into account and which not is key to getting useful simulation results.



In this course, we use a discrete event simulation tool called Arena to execute simulations. This tool allows for the graphical definition of a simulation model, together with complex definitions of queue types, resource availability and so on.



Entrance requirements
Entrance requirements tests
-
Assumed previous knowledge
It is advised (not compulsory) for students to have some background in Business Process Modelling, Probability Theory and Statistics, for example through the following courses:
2II05 - Business Information Systems
1BB30 - Business Process Modelling
2DD20 - Pre-master statistics
2DI25 - Probability Theory
Previous knowledge can be gained by
-
Resources for self study
-
Bachelor College or Graduate School
Graduate School
General course information
The studybook includes version 11 of the Arena software. However, version 13.9 is used in the course. Version 11 should not be used in the course. How Arena 13.9 is distributed is to be determined at a later time. A student version is available from the website of ICT services. Besides the book, slides and papers will be used as lecture material. The assignments, slides and other lecture material will be distributed via Oase.
General course information
The studybook includes version 11 of the Arena software. However, version 13.9 is used in the course. Version 11 should not be used in the course. How Arena 13.9 is distributed is to be determined at a later time. A student version is available from the website of ICT services. Besides the book, slides and papers will be used as lecture material. The assignments, slides and other lecture material will be distributed via Oase.
URL study guide
http://www.win.tue.nl/is/doku.php?id=education:2ii75
URL study guide
http://www.win.tue.nl/is/doku.php?id=education:2ii75
Required materials
ISBN 13:978-0-12-370523-5, ISBN 10: 0-12-370523-1
Title:Simulation Modeling and Analysis with Arena
Author:Tayfur Altiok, Benjamin Melamed
Publisher:Academic Press, (c) 2007
Recommended materials
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Instructional modes
Lecture

General
-

Remark
-
Lecture with notebook / PC

General
-

Remark
-
Tests
Assignment(s)
Test weight100
Minimum grade6
Test typeAssignment(s)
Number of opportunities1
OpportunitiesBlock 3
Test duration in minutes-

Assessment
-

Remark
There are Group and individual assignments

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